Privacy Policy
Xatzisavva Eirini – Argo Rentals
(GDPR Compliant – Extended Version)
1. Introduction
This Privacy Policy explains how Xatzisavva Eirini – Argo Rentals (“we”, “us”, “our”) collects, uses, stores, and protects personal data of users and guests who visit argorentals.gr, communicate with us, or make a booking.
We process personal data in accordance with:
- General Data Protection Regulation (EU) 2016/679 (GDPR)
Applicable Greek data protection and tax laws
2. Data Controller
The data controller is:
- Legal Name: Xatzisavva Eirini
- Brand Name: Argo Rentals
- Business Address: Toxotes 0, Evlalo, 67200, Xanthi, Greece
- VAT Number (ΑΦΜ): 047028061
Contact regarding personal data can be made via the contact details provided on the website.
3. Personal Data We Collect
a) Identification & Contact Data
- Full name
- Phone number
- Email address (when provided)
- Nationality
- Identification details (ID/passport), only where required by law
b) Booking & Stay Information
- Property booked
- Dates of stay
- Number of guests
- Payment status
- Acceptance of Terms, Rental Agreement & House Rules
c) Payment Information
- Payment method used (card, PayPal, bank transfer, cash)
- Transaction references
We do not store full card details.
All electronic payments are processed by secure third-party providers.
4. How We Collect Personal Data
Personal data may be collected through:
- Our website (argorentals.gr)
- Lodgify booking system
- Contact forms
- Email, phone calls, or messaging apps (e.g. Viber)
- Third-party booking platforms (Booking.com, Airbnb)
Cookies and tracking technologies
5. Website Technologies & Third-Party Services
a) Google Analytics 4 (GA4)
We use Google Analytics 4 to analyze website traffic and improve our services.
GA4 may collect:
IP address (anonymized)
Device and browser information
Pages visited and interaction data
Data is processed according to Google’s privacy policies and may be transferred outside the EU under appropriate safeguards.
b) Google Tag Manager
Google Tag Manager is used to manage website tags and tracking scripts.
It does not collect personal data itself but enables other services (e.g. GA4, Ads).
c) Google Ads
We use Google Ads for:
- Advertising
- Conversion tracking
- Remarketing
This may involve cookies to display relevant ads to users who have previously visited our website.
d) Meta (Facebook & Instagram) Ads
We use Meta Ads (Facebook Pixel) to:
- Measure advertising effectiveness
- Show relevant advertisements on Facebook and Instagram
Meta may collect data such as:
- Pages visited
- Actions taken on the website
- Advertising interaction data
e) Google Search Console
Google Search Console is used for website performance monitoring and search optimization.
It does not collect personally identifiable user data.
f) WordPress & Plugins
Our website is built on WordPress and uses plugins for:
- SEO optimization
- Website security
- Contact forms
- Performance and caching
Some plugins may process limited technical data necessary for functionality.
6. Cookies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website traffic
- Support advertising and remarketing
Users may:
- Accept or reject cookies via a cookie banner
- Manage cookies through browser settings
Disabling cookies may affect website functionality.
7. Purpose of Processing
Personal data is processed for:
- Reservation and accommodation management
- Communication with guests
- Payment processing
- Legal and tax compliance
- Website analytics and marketing
Service improvement
8. Legal Basis for Processing
Processing is based on:
- Contractual necessity
- Legal obligation
- Legitimate interest
User consent, where required (e.g. cookies, marketing)
9. Data Sharing
Personal data may be shared only with:
- Lodgify PMS
- Payment providers (banks, PayPal, card processors)
- Advertising and analytics providers (Google, Meta)
- Property owners (booking-related data only)
- Public authorities where legally required
We do not sell personal data.
10. Data Retention
Data is retained only as long as necessary:
- Booking and financial records: as required by Greek law
- Analytics data: according to service provider policies
Communication data: for customer support purposes
11. Data Security
We apply appropriate technical and organizational measures to protect personal data.
However, no system can guarantee absolute security.
12. User Rights (GDPR)
Users have the right to:
- Access personal data
- Correct inaccurate data
- Request deletion (where applicable)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Requests can be made through the website contact details.
13. Complaints
Users may lodge a complaint with the Hellenic Data Protection Authority (HDPA) if they believe their rights have been violated.
14. Changes to This Policy
This Privacy Policy may be updated at any time.
The latest version will always be published on argorentals.gr.
15. Contact
For privacy-related questions, please contact us via the website.